Effective Date: March 27, 2024
This Privacy Policy describes how Thermal Trek Bottles trading as Vessel Trek (“Thermal Trek Bottles,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit ThermalTrekBottles.com (the “Website”) or interact with us through other channels. This Privacy Policy applies to all users of the Website, including customers, visitors, and individuals who browse our content or make purchases.
- Information We Collect: We collect personal information that you provide to us voluntarily when you interact with the Website, make a purchase, or communicate with us. This information may include:
- Contact information such as your name, email address, phone number, and shipping address.
- Payment information such as credit card details, billing address, and other financial information necessary to process your orders.
- Communication preferences, including your choices regarding marketing communications.
- Information you provide when you participate in surveys, contests, or promotions.
- Use of Information: We use the personal information we collect for various purposes, including:
- Processing and fulfilling your orders, including shipping and delivery of products.
- Communicating with you about your orders, inquiries, or requests.
- Sending you marketing communications, promotions, and updates about our products and services, where permitted by law and in accordance with your preferences.
- Conducting research and analysis to improve our products, services, and customer experience.
- Complying with legal obligations and enforcing our policies.
- Sharing of Information: We may share your personal information with third parties in the following circumstances:
- With service providers and business partners who assist us in operating the Website, processing payments, fulfilling orders, and providing customer support.
- With third-party advertising partners to deliver targeted advertisements and measure the effectiveness of our advertising campaigns.
- In response to legal requests or regulatory requirements, such as subpoenas, court orders, or legal process.
- In connection with a merger, acquisition, or sale of assets, where personal information may be transferred as part of the transaction.
- Data Security: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
- Your Rights and Choices: You have certain rights regarding your personal information, including the right to access, correct, or delete your information, as well as the right to object to or restrict certain processing activities. You may also choose to opt-out of receiving marketing communications from us at any time by following the instructions provided in our communications or by contacting us directly.
- Children’s Privacy: The Website is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can take appropriate action.
- International Transfers: Your personal information may be transferred to and processed in countries other than your own, where our service providers or business partners are located. We take steps to ensure that such transfers comply with applicable data protection laws and provide adequate protection for your information.
- Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Website and updating the effective date. We encourage you to review this Privacy Policy periodically for any updates.
- Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected] or at our mailing address:
Thermal Trek Bottles
Melbourne, Australia
By using the Website or providing your personal information to us, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.